Ask, learn, act. In a single platform.
Most survey tools collect the response and stop there. You bring the fix to a different tool.
Product Fruits turns the answer into the next in-app experience: a tour, a hint or a targeted announcement.
You ship features.
Then you're in the dark.
Feature goes live. You want a score on it. A form when users get stuck. A follow-up survey three weeks later. Most of it never gets built.
We need to collect NPS. We'd like feedback on our product features. We'd also like to build guides and know what's being used by who and when. We're trying to do it with one solution instead of multiple.
I want feedback forms when users get stuck. And then I want other surveys scheduled at different times to get different types of feedback.
I have a new feature. I'm letting it out. I'm not even AB testing ... it's just out. I want to make sure I'm getting a score on that feature and feedback.
Ask in the product.
Get answers from the people who actually use it.
Surveys live where the users are. The page they're on. The feature they just tried. The flow they just abandoned. Four building blocks, all in Product Fruits.
NPS: the basics, done right
Segment your audience
Set the frequency
Know your promoters, passives and detractors
Read the comments behind every score
CSAT and satisfaction score
A short rating prompt on the page or feature you care about
Fired by trigger, apge or segment
Use it after a flow, after a support handoff, after an update
Compare scores across features, flows and time
Feature surveys that catch the "why"
Adoption stuck? Ship a three or four-step survey on the feature itself.
Multi-step with branching logic
Skip the irrelevant questions
Find out if it's confusing, missing or just not visible
A feedback widget that's always on
Users report bugs, ideas and feature requests without leaving the app. Your team gets the full story, not a vague doesn't work.
Always on, in-app, in-context
No more "send me a screenshot" or "what browser are you on?"
Routes the feedback to the right team
Why teams pick Product Fruits
for in-app surveys and feedback
Right user. Right moment.
Most NPS tools fire on a schedule. Product Fruits fires on what users actually do: finish onboarding, hit an empty state, use a feature for the third time, abandon a flow halfway.
Trigger on custom events, segments or specific pages
Catch users at the moment of friction, not days later in their inbox
Plug your survey into any flow
Elvin (our AI agent) reads it all. You act on what matters.
NPS comments, open feedback, multi-step responses, widget submissions. Elvin tags them by topic, clusters them into themes and surfaces what users keep saying. So your team spends time on the fix, not the read.
Auto-tag by topic and sentiment
Cluster responses into themes (bugs, requests, friction)
Surface what users keep telling you, in one ranked view
Hear it from our customers
"Product Fruits provides a really cool feedback form, with the ability to capture a screen with video or a screenshot right from the form."
"As a product team, we use Product Fruits to run surveys that help us validate concepts and decide which features and problems to prioritize. It also helps us identify the right customers to recruit for interviews."
"Product Fruits provides user guidance, improves customer experience with insights and helps us onboard new users fast. It revamps our knowledge base for more customer value and offers direct feedback on new features."
"The feedback and survey features are super useful. You can quickly understand what users like, where they are stuck, and what features they want next."
G2 leader
"We regularly use the feedback or survey function to stay in contact with our users."
"NPS and Feedback gathering is nice and simple. We are obtaining reliable and actionable data."
"By using in-app guides, tooltips and feedback tools, we improved user engagement, shortened the learning curve and saved time for both support and product teams."
"We're collecting a lot of user feedback through Product Fruits. It shows me exactly what our users struggle with in their day-to-day work."
