A tour tool, a survey tool, an announcement tool. Three vendors to evaluate, three bills, three integrations.
Tours, surveys, announcements as well as in-app help in one platform. One snippet, one bill.
You built onboarding in-house.
Now it's a second backlog to maintain.
It always starts the same way. A dev hacks together a tour in a sprint. It works. Then screens change, the tour breaks and fixing it competes with the roadmap.
We've had updates in the system, UI changes, then it breaks the onboarding tour. And it becomes even more of a hassle because we're a startup, so we're changing the UI all the time.
We are struggling a lot with onboarding. We would like to think how to automate it and how to do it fast without coding because these are the most expensive resources that we have.
We had a developer building the tours in app. It was a real big process. Every three weeks we go to production, screens change and we need to be able to quickly change the tours.
Four principles that get onboarding
off your engineering plate
The rule is simple. Engineering touches onboarding exactly once, at install. Everything after that belongs to whoever owns the user experience.
Engineering does one thing: paste a snippet
Product Fruits installs with a single script tag. That's the entire engineering ask. No SDK to wire per feature, no flows hard-coded into your components, no onboarding logic living in your codebase.
One script snippet, npm install or tag manager
Works on your web app as it is, no markup changes required
User identification through a simple data object your dev sets once
Onboarding and announcements ship without a ticket
Tours, checklists, hints, announcements, surveys. Whoever owns onboarding builds them in a no-code editor directly on your live app. The idea-to-live gap goes from a sprint to an afternoon.
Visual editor, point and click on your real UI, no code
Preview every change on your live app before users see it
Publish instantly, no release train, no deploy window
Your UI changes. Onboarding keeps up.
This is where in-house onboarding dies. Every release moves a screen and every moved screen is another fix in the backlog. In Product Fruits the fix is a two-minute edit in the editor, not a ticket waiting for a sprint.
Update a tour step in minutes when a screen changes
No redeploy, changes go live the moment you save
Content and product ship on independent schedules
See where trials stall, without building the pipeline
The other thing founders end up half-building: onboarding analytics. See where users drop out, what they ask, what's blocking them from becoming paying customers. Without a dashboard project.
See exactly which step in your tour users drop off on
Discover what users are struggling with, in their own words
NPS and in-app surveys included, no extra tool to buy or build
Why founders pick Product Fruits
over building onboarding in-house
Owned by your customer-facing team, not your engineers
Onboarding usually lives wherever the code lives, so every tooltip is a ticket and every fix waits for a sprint. Product Fruits moves it to the people who actually talk to customers, so it improves at the speed of customer feedback.
Build tours, checklists and announcements in a drag-and-drop editor
Iterate weekly on activation, not once a quarter when eng has room
Engineers never get pulled back in after install
Onboarding never ends. Elvin handles it.
Onboarding isn't a one-shot tour. New teammates join, features ship and the questions keep coming. Elvin (our onboarding agent) answers them in-app, from your own content, so support headcount doesn't have to grow just because your user base does.
- 1Connect your docs
- 2Test the answers
- 3Embed in your app
- 4Watch "how do I" questions drop
Hear it from our customers
"Product Fruits has become our secret weapon for boosting activation rates, reducing churn and ultimately increasing our revenue."
"It was very easy to set up and install on our Next.js app, with good documentation. We're using it to guide users for our new web application and for demoing to investors."
"Product Fruits has helped us significantly reduce the number of support requests from our users. Instead of reaching out with basic questions, users can now quickly learn how to use key features on their own, which saves our team time."
"Everything works smoothly so that my site looks professional and stable."
G2 leader
"One-stop shop: it covers all our needs in one single tool. Guided tours, user communications, NPS surveys."
"It's very easy to get started. Overall, it's a powerful tool and a good fit for scaling a business."
"Setup was simple, and I was able to get a full onboarding workflow up and running in under an hour. Honestly I have no issues in recommending this product to any founder who is struggling to get onboarding up and running for their platform."
"Helping improve onboarding metrics without needing developers when making changes. Their AI helper is brilliant in helping you integrate different parts of the product even if you are not a developer."
Trusted by 1,300+ teams to scale user success
