Find the right plan for your growth
Starter plan
In-app guidance
Tours & Guides
Product tours for welcoming new users and showing them how how to achieve their goals in your application.
15
Hints & Tooltips
Contextual hotspots drawing user's attention to a particular UI element or feature.
50
Onboarding checklists
In-app checklists motivating users to complete all onboarding steps by showing them what they accomplished and what's ahead.
2
Banners & pop-ups
Modals, pop-ups and banners for release notes, maintenance alerts, webinar invitations, new feature announcements and other important updates.
Newsfeed
A dedicated space where users can catch up on updates, tips, and announcements.
Help center
In-app help center for all things support. Can be integrated with any 3rd party live chat tool.
Feedback widget
Allows users to send comments or report bugs using screenshots and video recordings
Public knowledge base
Keep your company's knowledge organized and easily accessible
Private knowledge base
Control who sees what with user verification, password protection and granular article permissions.
Surveys & NPS
In-app surveys to measure satisfaction and capture insights.
Localization
Translate onboarding content to your user's language.
1 language
Custom CSS
Advanced styling supported via custom CSS.
Elvin AI user agent
Conversational onboarding
Onboarding flows powered by two-way conversations with your users.
Free text conversations
Free text conversations included in your plan.
20 / month
Additional text conversations (100)
Need more conversations? You can easily purchase additional packs of 100 anytime.
$49
On-demand guides
sources
sources
When users ask “How do I…?” in Elvin copilot, it launches a dynamic tour right inside the app.
Contextual onboarding
Onboarding agent that listens, understands and responds based on what users do in real time.
Voice onboarding
Let users onboard through guided voice instructions.
Free voice conversations
Free voice conversations included in your plan.
Additional voice conversations (100 mins)
Need more voice conversations? You can easily purchase additional packs of 100 anytime.
Active sources
Number of websites Elvin copilot uses to generate answers.
3
URLs per source
The number of individual pages Elvin copilot can scan from each connected source.
1 000
Elvin AI admin agent
Creator agent
Let Elvin AI help you build guides and tours in seconds. Just describe what you want.
Outcomes
Instead of reading tons of conversations, you can just ask questions like “What are the top user pain points?” and get a clear, written report.
2 / month
Auto translations
Automatically translate onboarding flows to your user's preferred language.
Conversation labels
Tag conversations by topic, intent, issue type, product area, or severity to quickly spot what users talk about most.
User Targeting
Custom attributes
Push any attribute from your app to Product Fruits for advanced targeting and personalisation.
Dynamic personalization
Personalize the content of your flows with user attributes.
Segments
Target a group of users sharing the same attributes. Combine segments and events for increased precision.
5
Custom events
Trigger flows when a user clicks on a specific element in your app.
Tours JS triggers
Trigger flows when a specific event is performed in your app (eg. a download).
Integrations
Webhooks
Trigger automated updates by sending event data to external systems.
GA, Heap, Sessionstack
Push Product Fruits events to your web analytics platform.
Slack
Receive Product Fruits notifications in your Slack.
Active Campaign, Customer.io
Push Product Fruits events to your marketing automation platform.
3rd party chat widget
Integrate any 3rd party chat widget in Elvin to create a single point of contact for your users.
Mixpanel
2-way integration (Product Fruits events to Mixpanel, user information to Product Fruits for targeting)
HubSpot
2-way integration (Product Fruits events to HubSpot contact timeline, contact property to Product Fruits for targeting)
Segment
Stream Product Fruits events to Segment and integrate user onboarding event with the rest of your customer data, push Segment data to Product Fruits for segmentation and targeting
Zapier
Automate tasks by linking Product Fruits to various apps.
Rest API
Synchronize your user data with Product Fruits and track events directly from your back-end.
Typeform
Native Typeform integration to easily embed survey forms.
Salesforce
Send and receive data from Salesforce for advanced segmentation, more granular targeting etc.
Support
Email
Standard: Slower during peak hours. Good if you can wait a few hours. Priority: Always first in line. For teams that can't afford to wait.
Live chat
Low: Slower response times, especially during peak hours
Standard: Occasional delays during busy periods
High: First in line, always
Standard: Occasional delays during busy periods
High: First in line, always
Low priority
Video calls
Starter: 2x per month, each limited to 30 mins. Pro & Business: 4 x per month, can request longer than 30 mins.
Limited
Solution engineer
Our no-code platform is easy-to-use but if you run into any issues a tech expert is here to get you up and running quickly.
Onboarding & training
Live training to help your team onboard faster and use Product Fruits to its full potential.
Account
Seats
Number of teammates with access to your account.
3
Workspaces
Independent spaces for managing content, like staging and production environments.
2
Onboarding analytics
Measure engagement with individual flows, know where users get stuck or drop off.
Roles & permissions
Set permissions with Administrator, Manager, Editor and Viewer roles.
SLA
Service level agreement customized to your needs.
Custom contract
Terms and conditions customized to your needs.
Security & Privacy
Multi Factor Authentication
Put an extra layer of security on your account.
SOC 2, ISO, GDPR
SOC 2 Type 2, ISO 27001 certification, GDPR compliance.
User identity verification
Protect data sent to Product Fruits.
SAML SSO
Single Sign-on supporting Microsoft ActiveDirectory, Azure AD, Octa etc.
Audit & compliance
Security questionnaires, compliance audits etc.
Pro plan
In-app guidance
Tours & Guides
Product tours for welcoming new users and showing them how how to achieve their goals in your application.
100
Hints & Tooltips
Contextual hotspots drawing user's attention to a particular UI element or feature.
500
Onboarding checklists
In-app checklists motivating users to complete all onboarding steps by showing them what they accomplished and what's ahead.
Unlimited
Banners & pop-ups
Modals, pop-ups and banners for release notes, maintenance alerts, webinar invitations, new feature announcements and other important updates.
Newsfeed
A dedicated space where users can catch up on updates, tips, and announcements.
Help center
In-app help center for all things support. Can be integrated with any 3rd party live chat tool.
Feedback widget
Allows users to send comments or report bugs using screenshots and video recordings
Public knowledge base
Keep your company's knowledge organized and easily accessible
Private knowledge base
Control who sees what with user verification, password protection and granular article permissions.
Surveys & NPS
In-app surveys to measure satisfaction and capture insights.
Localization
Translate onboarding content to your user's language.
5 languages
Custom CSS
Advanced styling supported via custom CSS.
Elvin AI user agent
Conversational onboarding
Onboarding flows powered by two-way conversations with your users.
Free text conversations
Free text conversations included in your plan.
100 / month
Additional text conversations (100)
Need more conversations? You can easily purchase additional packs of 100 anytime.
$49
On-demand guides
sources
sources
When users ask “How do I…?” in Elvin copilot, it launches a dynamic tour right inside the app.
Contextual onboarding
Onboarding agent that listens, understands and responds based on what users do in real time.
Voice onboarding
Let users onboard through guided voice instructions.
Free voice conversations
Free voice conversations included in your plan.
Additional voice conversations (100 mins)
Need more voice conversations? You can easily purchase additional packs of 100 anytime.
Active sources
Number of websites Elvin copilot uses to generate answers.
10
URLs per source
The number of individual pages Elvin copilot can scan from each connected source.
3 000
Elvin AI admin agent
Creator agent
Let Elvin AI help you build guides and tours in seconds. Just describe what you want.
Outcomes
Instead of reading tons of conversations, you can just ask questions like “What are the top user pain points?” and get a clear, written report.
10 / month
Auto translations
Automatically translate onboarding flows to your user's preferred language.
100 / month
Conversation labels
Tag conversations by topic, intent, issue type, product area, or severity to quickly spot what users talk about most.
5 / month
User Targeting
Custom attributes
Push any attribute from your app to Product Fruits for advanced targeting and personalisation.
Dynamic personalization
Personalize the content of your flows with user attributes.
Segments
Target a group of users sharing the same attributes. Combine segments and events for increased precision.
20
Custom events
Trigger flows when a user clicks on a specific element in your app.
20
Tours JS triggers
Trigger flows when a specific event is performed in your app (eg. a download).
Integrations
Webhooks
Trigger automated updates by sending event data to external systems.
GA, Heap, Sessionstack
Push Product Fruits events to your web analytics platform.
Slack
Receive Product Fruits notifications in your Slack.
Active Campaign, Customer.io
Push Product Fruits events to your marketing automation platform.
3rd party chat widget
Integrate any 3rd party chat widget in Elvin to create a single point of contact for your users.
Mixpanel
2-way integration (Product Fruits events to Mixpanel, user information to Product Fruits for targeting)
HubSpot
2-way integration (Product Fruits events to HubSpot contact timeline, contact property to Product Fruits for targeting)
Segment
Stream Product Fruits events to Segment and integrate user onboarding event with the rest of your customer data, push Segment data to Product Fruits for segmentation and targeting
Zapier
Automate tasks by linking Product Fruits to various apps.
Rest API
Synchronize your user data with Product Fruits and track events directly from your back-end.
Typeform
Native Typeform integration to easily embed survey forms.
Salesforce
Send and receive data from Salesforce for advanced segmentation, more granular targeting etc.
Support
Email
Standard: Slower during peak hours. Good if you can wait a few hours. Priority: Always first in line. For teams that can't afford to wait.
Live chat
Low: Slower response times, especially during peak hours
Standard: Occasional delays during busy periods
High: First in line, always
Standard: Occasional delays during busy periods
High: First in line, always
Standard priority
Video calls
Starter: 2x per month, each limited to 30 mins. Pro & Business: 4 x per month, can request longer than 30 mins.
Solution engineer
Our no-code platform is easy-to-use but if you run into any issues a tech expert is here to get you up and running quickly.
Onboarding & training
Live training to help your team onboard faster and use Product Fruits to its full potential.
Account
Seats
Number of teammates with access to your account.
10
Workspaces
Independent spaces for managing content, like staging and production environments.
6
Onboarding analytics
Measure engagement with individual flows, know where users get stuck or drop off.
Roles & permissions
Set permissions with Administrator, Manager, Editor and Viewer roles.
SLA
Service level agreement customized to your needs.
Custom contract
Terms and conditions customized to your needs.
Security & Privacy
Multi Factor Authentication
Put an extra layer of security on your account.
SOC 2, ISO, GDPR
SOC 2 Type 2, ISO 27001 certification, GDPR compliance.
User identity verification
Protect data sent to Product Fruits.
SAML SSO
Single Sign-on supporting Microsoft ActiveDirectory, Azure AD, Octa etc.
Audit & compliance
Security questionnaires, compliance audits etc.
Business plan
In-app guidance
Tours & Guides
Product tours for welcoming new users and showing them how how to achieve their goals in your application.
Unlimited
Hints & Tooltips
Contextual hotspots drawing user's attention to a particular UI element or feature.
Unlimited
Onboarding checklists
In-app checklists motivating users to complete all onboarding steps by showing them what they accomplished and what's ahead.
Unlimited
Banners & pop-ups
Modals, pop-ups and banners for release notes, maintenance alerts, webinar invitations, new feature announcements and other important updates.
Newsfeed
A dedicated space where users can catch up on updates, tips, and announcements.
Help center
In-app help center for all things support. Can be integrated with any 3rd party live chat tool.
Feedback widget
Allows users to send comments or report bugs using screenshots and video recordings
Public knowledge base
Keep your company's knowledge organized and easily accessible
Private knowledge base
Control who sees what with user verification, password protection and granular article permissions.
Surveys & NPS
In-app surveys to measure satisfaction and capture insights.
Localization
Translate onboarding content to your user's language.
40 languages
Custom CSS
Advanced styling supported via custom CSS.
Elvin AI user agent
Conversational onboarding
Onboarding flows powered by two-way conversations with your users.
Free text conversations
Free text conversations included in your plan.
400 / month
Additional text conversations (100)
Need more conversations? You can easily purchase additional packs of 100 anytime.
$49
On-demand guides
sources
sources
When users ask “How do I…?” in Elvin copilot, it launches a dynamic tour right inside the app.
Contextual onboarding
Onboarding agent that listens, understands and responds based on what users do in real time.
Voice onboarding
Let users onboard through guided voice instructions.
Free voice conversations
Free voice conversations included in your plan.
100 / month
Additional voice conversations (100 mins)
Need more voice conversations? You can easily purchase additional packs of 100 anytime.
$99
Active sources
Number of websites Elvin copilot uses to generate answers.
100
URLs per source
The number of individual pages Elvin copilot can scan from each connected source.
8 000
Elvin AI admin agent
Creator agent
Let Elvin AI help you build guides and tours in seconds. Just describe what you want.
Outcomes
Instead of reading tons of conversations, you can just ask questions like “What are the top user pain points?” and get a clear, written report.
100 / month
Auto translations
Automatically translate onboarding flows to your user's preferred language.
2 000 / month
Conversation labels
Tag conversations by topic, intent, issue type, product area, or severity to quickly spot what users talk about most.
40 / month
User Targeting
Custom attributes
Push any attribute from your app to Product Fruits for advanced targeting and personalisation.
Dynamic personalization
Personalize the content of your flows with user attributes.
Segments
Target a group of users sharing the same attributes. Combine segments and events for increased precision.
Unlimited
Custom events
Trigger flows when a user clicks on a specific element in your app.
200
Tours JS triggers
Trigger flows when a specific event is performed in your app (eg. a download).
Integrations
Webhooks
Trigger automated updates by sending event data to external systems.
GA, Heap, Sessionstack
Push Product Fruits events to your web analytics platform.
Slack
Receive Product Fruits notifications in your Slack.
Active Campaign, Customer.io
Push Product Fruits events to your marketing automation platform.
3rd party chat widget
Integrate any 3rd party chat widget in Elvin to create a single point of contact for your users.
Mixpanel
2-way integration (Product Fruits events to Mixpanel, user information to Product Fruits for targeting)
HubSpot
2-way integration (Product Fruits events to HubSpot contact timeline, contact property to Product Fruits for targeting)
Segment
Stream Product Fruits events to Segment and integrate user onboarding event with the rest of your customer data, push Segment data to Product Fruits for segmentation and targeting
Zapier
Automate tasks by linking Product Fruits to various apps.
Rest API
Synchronize your user data with Product Fruits and track events directly from your back-end.
Typeform
Native Typeform integration to easily embed survey forms.
Salesforce
Send and receive data from Salesforce for advanced segmentation, more granular targeting etc.
Support
Email
Standard: Slower during peak hours. Good if you can wait a few hours. Priority: Always first in line. For teams that can't afford to wait.
Live chat
Low: Slower response times, especially during peak hours
Standard: Occasional delays during busy periods
High: First in line, always
Standard: Occasional delays during busy periods
High: First in line, always
High priority
Video calls
Starter: 2x per month, each limited to 30 mins. Pro & Business: 4 x per month, can request longer than 30 mins.
Solution engineer
Our no-code platform is easy-to-use but if you run into any issues a tech expert is here to get you up and running quickly.
Onboarding & training
Live training to help your team onboard faster and use Product Fruits to its full potential.
Account
Seats
Number of teammates with access to your account.
40
Workspaces
Independent spaces for managing content, like staging and production environments.
100
Onboarding analytics
Measure engagement with individual flows, know where users get stuck or drop off.
Roles & permissions
Set permissions with Administrator, Manager, Editor and Viewer roles.
SLA
Service level agreement customized to your needs.
Custom contract
Terms and conditions customized to your needs.
Security & Privacy
Multi Factor Authentication
Put an extra layer of security on your account.
SOC 2, ISO, GDPR
SOC 2 Type 2, ISO 27001 certification, GDPR compliance.
User identity verification
Protect data sent to Product Fruits.
SAML SSO
Single Sign-on supporting Microsoft ActiveDirectory, Azure AD, Octa etc.
Audit & compliance
Security questionnaires, compliance audits etc.
Show differences only
Starter plan
Pro plan
Business plan
Custom plan
Static onboarding & engagement
Tours & Guides
Product tours for welcoming new users and showing them how how to achieve their goals in your application.
15
100
Unlimited
Custom limits
Hints & Tooltips
Contextual hotspots drawing user's attention to a particular UI element or feature.
50
500
Unlimited
Custom limits
Onboarding checklists
In-app checklists motivating users to complete all onboarding steps by showing them what they accomplished and what's ahead.
2
Unlimited
Unlimited
Custom limits
Banners & pop-ups
Modals, pop-ups and banners for release notes, maintenance alerts, webinar invitations, new feature announcements and other important updates.
Newsfeed
A dedicated space where users can catch up on updates, tips, and announcements.
Help center
In-app help center for all things support. Can be integrated with any 3rd party live chat tool.
Feedback widget
Allows users to send comments or report bugs using screenshots and video recordings.
Public knowledge base
Keep your company's knowledge organized and easily accessible.
Private knowledge base
Control who sees what with user verification, password protection and granular article permissions.
Surveys & NPS
In-app surveys to measure satisfaction and capture insights.
Localization
Translate onboarding content to your user's language.
1 language
5 languages
40 languages
Custom limits
Custom CSS
Advanced styling supported via custom CSS.
Elvin AI user agent
Conversational onboarding
Onboarding flows powered by two-way conversations with your users.
Free text conversations
Free text conversations included in your plan.
20 / month
100 / month
1 000 / month
Custom limits
Additional text conversations (100)
Need more conversations? You can easily purchase additional packs of 100 anytime.
$49
$49
$49
Custom pricing
On-demand guides
When users ask “How do I…?” in Elvin copilot, it launches a dynamic tour right inside the app.
Contextual onboarding
Onboarding agent that listens, understands and responds based on what users do in real time.
Voice onboarding
Let users onboard through guided voice instructions.
Free voice conversations
Free voice conversations included in your plan.
100 / month
Custom limits
Additional voice conversations (100 mins)
Need more voice conversations? You can easily purchase additional packs of 100 anytime.
$99
Custom pricing
Active sources
Number of websites Elvin copilot uses to generate answers.
3
10
100
Custom limits
URLs per source
The number of individual pages Elvin copilot can scan from each connected source.
1 000
3 000
8 000
Custom limits
Elvin AI admin agent
Creator agent
Let Elvin AI help you build guides and tours in seconds. Just describe what you want.
Outcomes
Instead of reading tons of conversations, you can just ask questions like “What are the top user pain points?” and get a clear, written report.
2 / month
10 / month
100 / month
Custom limits
Auto translations
Automatically translate onboarding flows to your user's preferred language.
100 / month
2 000 / month
Custom limits
Conversation labels
Tag conversations by topic, intent, issue type, product area, or severity to quickly spot what users talk about most.
5 / month
40 / month
Custom limits
User Targeting
Custom attributes
Push any attribute from your app to Product Fruits for advanced targeting and personalisation.
Dynamic personalization
Personalize the content of your flows with user attributes.
Segments
Target a group of users sharing the same attributes. Combine segments and events for increased precision.
5
20
Unlimited
Custom limits
Custom events
Trigger flows when a user clicks on a specific element in your app.
20
200
Custom limits
Tours JS triggers
Trigger flows when a specific event is performed in your app (eg. a download).
Integrations
Webhooks
Trigger automated updates by sending event data to external systems.
GA, Heap, Sessionstack
Push Product Fruits events to your web analytics platform.
Slack
Receive Product Fruits notifications in your Slack.
Active Campaign, Customer.io
Push Product Fruits events to your marketing automation platform.
3rd party chat widget
Integrate any 3rd party chat widget in Elvin to create a single point of contact for your users.
Mixpanel
2-way integration (Product Fruits events to Mixpanel, user information to Product Fruits for targeting).
HubSpot
2-way integration (Product Fruits events to HubSpot contact timeline, contact property to Product Fruits for targeting).
Segment
Stream Product Fruits events to Segment and integrate user onboarding event with the rest of your customer data, push Segment data to Product Fruits for segmentation and targeting.
Zapier
Automate tasks by linking Product Fruits to various apps.
Rest API
Synchronize your user data with Product Fruits and track events directly from your back-end.
Typeform
Native Typeform integration to easily embed survey forms.
Salesforce
Send and receive data from Salesforce for advanced segmentation, more granular targeting etc.
Support
Email
Reach out via email anytime, we’ll get back to you within 24 hours.
Live chat
Low: Slower response times, especially during peak hours
Standard: Occasional delays during busy periods
High: First in line, always
Standard: Occasional delays during busy periods
High: First in line, always
Low priority
Standard priority
High priority
Custom agreement
Video calls
Starter: 2x per month, each limited to 30 mins. Pro & Business: 4 x per month, can request longer than 30 mins.
Limited
Solution engineer
Our no-code platform is easy-to-use but if you run into any issues a tech expert is here to get you up and running quickly.
Onboarding & training
Live training to help your team onboard faster and use Product Fruits to its full potential.
Custom agreement
Account
Seats
Number of teammates with access to your account.
3
10
40
Custom limits
Workspaces
Independent spaces for managing content, like staging and production environments.
2
6
100
Custom limits
Onboarding analytics
Measure engagement with individual flows, know where users get stuck or drop off.
Roles & permissions
Set permissions with Owner, Manager, Editor and Viewer roles.
SLA
Service level agreement customized to your needs.
Custom contract
Terms and conditions customized to your needs.
Security & Privacy
Multi Factor Authentication
Put an extra layer of security on your account.
SOC 2, ISO, GDPR
SOC 2 Type 2, ISO 27001 certification, GDPR compliance.
User identity verification
Protect data sent to Product Fruits.
SAML SSO
Single Sign-on supporting Microsoft ActiveDirectory, Azure AD, Octa etc.
Audit & compliance
Security questionnaires, compliance audits etc.
Frequently asked questions
Does Product Fruits offer a free trial?
Yes, our 14 day trial is free, no credit card is required.
Do I need a developer to get started?
Nope, you can test Product Fruits right away using our Chrome extension. A developer (or tag manager access) is only needed later if you decide to do a full integration with the JavaScript snippet.
What are the limitations using the Chrome extension?
It’s meant for quick testing, you’ll not be able to display anything to your users. Although you can access all the features some of them will not be working (such as segmentation or custom events) because you’ll not be sending any data from your app to Product Fruits.
How does billing by monthly active users work?
An active user means someone logging to your product in any given month. If the same user logs in multiple times, we count them as one active user. If you have a lot of guest users (ie. prior to log-in), reach out to us for a custom quote.
What if I exceed my plan’s user quota?
Product Fruits will work for all your users, including those above the quota. Our customer service will reach out and discuss a plan that would better suit your needs.
What payment options do you support?
We accept all major credit and debit cards. If your total is over $1,000, we can also arrange invoicing.
What’s your cancellation policy?
You can cancel your subscription any time in the billing section of your Product Fruits account. Please note that we don’t support partial refunds.
Is Product Fruits GDPR compliant?
Yes, we’re fully compliant. We also provide Data Processing Addendum to extend the GDPR privacy principles. Learn more in the Terms&Privacy section in the footer of our website.
Do I get charged for views of product adoption flows?
No, unlike some other vendors we don’t have any limitations on views. You’ll only pay based on the number of monthly active users in your application.
Do your flows work on mobile?
Yes, we support every web-based app regardless of the user’s device. We suggest you create a separate segment for mobile users since the real estate is limited compared to desktop. We also support native iOS apps.
Do you support SPAs (Single Page Apps)?
Yes, we support every web-based app including SPAs.
What frameworks do you support?
We’re compatible with all the major frameworks including React, NextJS, VuesJS, Angular etc.
What about multi-language content?
You can localize Product Fruits content to any language you want and use segmentation for displaying content in the right language to your users.
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