Trusted by 1,300+ companies

Security & Privacy Built into Every Interaction

Your product earns trust every day. Our job is to help you protect it. We safeguard your data and your customers’ data so you can onboard and guide users with confidence.

Security at every level

Data-at-rest protection

AES-256 encryption protects all stored data. Encrypted databases and secure vault management keep your content safe on our servers.

Data-in-transit protection

All communication uses HTTPS with TLS 1.2 and above. Your data stays protected in transit with no configuration required.

Independently verified

SOC 2 Type II and ISO 27001 certified. Independent auditors validate our security controls regularly.

Built on trusted infrastructure

Our infrastructure is designed to remain resilient during peak loads and regional disruptions. Administrative access is strictly limited and monitored. Systems are regularly updated to mitigate newly discovered vulnerabilities.

Your data stays yours

We never use customer data for advertising, resale or AI model training. You control what is shared, stored and removed.

What we collect

Only what is required to deliver in-app onboarding experiences. Browser details, actions inside the product and event labels you define.

What we don't collect

Sensitive personal identifiers unless you explicitly send them to us. You decide what enters the platform.

Delete upon request, anytime

Remove users or entire workspaces instantly. We delete the data permanently and confirm the removal.

Grow freely.
Our tech keeps up.

Our platform runs on AWS, giving you enterprise-grade performance, best-in-class uptime and airtight security

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99.9% uptime

Your users expect smooth. We deliver stable.

We monitor availability and performance continuously to ensure reliability. Live uptime status is accessible at any moment on status.productfruits.com.

You control your data

We don't track people

Product Fruits shows you aggregate behavior patterns. You see what features are working and where users struggle, not who clicked what.

We don't sell your data

Never have, never will. We don't share it with advertisers, data brokers or any third parties.

We track only what is necessary

You control what data gets collected. Turn off any tracking you don't need. Cookie-less tracking is supported.

We support Single Sign-On and 2FA

SSO is available, allowing your team to log in using your existing identity provider. Two-factor authentication adds an additional layer of protection.

We don't train on your data

Your data and your end-user data is never used to train AI models or improve our algorithms. Your data is yours alone.

Complete documentation

Security docs, certificates, DPAs and audit reports available when your compliance team needs them.

Privacy & Security
You Can Verify

Trust Center

GDPR-compliant

Learn more

Security certifications

Download ISO 27001 Certificate
Download HIPAA Readiness Report
Contact us regarding SOC 2 Type 2 Certificate

Transparent DPA

Download DPA

Meeting European
Privacy Standards

Serving European users? We help you meet GDPR requirements as our default server hosting in Ireland ensures compliance with the European Union's stringent GDPR standards.

Users rights supported:

Right to access

Right to rectification

Right to erasure

Right to data portability