Why product teams are switching from Userpilot to Product Fruits

Drive faster user adoption with a more reliable platform. Product Fruits is the no-code Userpilot alternative for teams that need robust onboarding minus the setup complexity.
AI onboarding agent
Launch faster, with zero manual work
Adaptive onboarding flows
A path matched to each user’s goal
No forced annual contracts
Scale on your terms
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Trusted by 1,300+ teams
to onboard and retain users

The #1 Rated Userpilot Alternative on G2

From daily admin to support, verified G2 users rank us higher vs Userpilot across the board.
G2 Momentum leaderG2 Grid leaderG2 High performance small bizG2 High performance mid-market
Review Scores:
What Users Think
Meets Requirements
Ease of Use
Ease of Admin
Quality of Support
Ease of Doing Business With
Starting at
8.9
8.8
9.0
9.7
9.5
$187
8.8
8.6
8.7
9.5
9.3
$299
G2 Best relationshipG2 Best supportG2 Best ROIG2 Regional leader
User Onboarding & Support
Static tours & guides
Step-by-step tours following a fixed script.
On-demand guides
When users ask “How do I…?” Elvin copilot launches a dynamic tour right inside the app
Conversational onboarding
Onboarding flows powered by two-way conversations with your users.
Hints, tooltips & beacons
Contextual hotspots drawing user's attention to a particular UI element or feature.
Checklist widget
In-app checklists motivating users to complete all onboarding steps by showing them what they accomplished and what's ahead.
Embedded checklist
Directly integrate the checklist into your application's UI to guide users without using a separate popup or widget
Banners & pop-ups
Modals, pop-ups and banners for release notes, maintenance alerts, webinar invitations, new feature announcements and other important updates.
In-app newsfeed
A dedicated space where users can catch up on updates, tips, and announcements.
NPS
Measure user loyalty by asking how likely they are to recommend your product to others.
In-app surveys
In-app surveys to measure satisfaction and capture insights.
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User feedback widget
Allows users to send comments or report bugs using screenshots and video recordings.
In-app help center
In-app help center for all things support. Can be integrated with any 3rd party live chat tool.
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Support copilot
Automatically resolve 66% of support questions.
AI content creation
Let Elvin AI help you build tours, announcements and surveys in seconds. Just describe what you want to achieve
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Knowledge base
Keep your company's knowledge organized and easily accessible
Custom CSS
Advanced styling supported via custom CSS.
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Auto-translations
Automatically translate onboarding flows to your user's preferred language.
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Discoveries
AI-driven conversations that replace static surveys and automatically surface structured insights from user responses.
User Targeting
Audience segments
Target a group of users sharing the same attributes. Combine segments and events for increased precision.
Dynamic personalization
Personalize the content of your flows with user attributes.
Dynamic URLs (wildcards)
Use placeholders to represent variable parts of URL so your content works across different user IDs or project pages.
Custom events
Trigger flows when a user clicks on a specific element in your app.
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Integrations
3rd party analytics
Automatically push onboarding events to your analytics platform.
Stream Product Fruits events to Segment and push Segment data to Product Fruits for segmentation and targeting.
3rd party chat widgets
Integrate any 3rd party chat widget in the help center to create a single point of contact for your users.
HubSpot
2-way integration (Product Fruits events to HubSpot contact timeline, contact property to Product Fruits for targeting).
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Salesforce
Send and receive data from Salesforce for advanced segmentation, more granular targeting etc.
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ActiveCampaign, Customer.io
Push Product Fruits events to your marketing automation platform.
Slack
Receive Product Fruits notifications in your Slack.
Zapier
Automate tasks by linking Product Fruits to various apps.
Webhooks
Trigger automated updates by sending event data to external systems.
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Account & Support
Staging environment
Test and refine your content in a secure environment to ensure everything works perfectly before you go live.
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Synchronize your user data with Product Fruits and track events directly from your back-end.
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Customer support
Live chat, email
Live chat, email
G2 review rating
4.7 out of 5
4.6 out of 5
Pricing
Starting at
$187
$299

Your product deserves
the best adoption platform

User onboarding copilot
Seamless onboarding
Your product is amazing. Make sure your customers feel it right away.
In-product engagement
You have so much to share. Let your users hear it loud and clear.
User onboarding copilot
User onboarding copilot
Self-serve support
Help your users when they need it most. Right in your product. 24/7.

Userpilot is good. Product Fruits is better.

Don't take our word for it. Here's what real users say about each tool on G2.

2.5/5

"The editor for building flows is really difficult to use. Frequently changes are lost and have to be redone. Reporting is very difficult to gain any value from. No connection with other systems."

Verified Userpilot user in Music

5/5

"The UI/UX make it easy for a new user to jump right in and start using this tool! I love the AI tool they provide and our CSM is always there to help!"

Verified Product Fruits user in Consumer Services

2.5/5

"The more items we tag for tracking, the slower our system becomes."

Verified Userpilot user in Information Technology and Services

5/5

"Very responsive, fast AI. AI bot performance and its providing links to more information after a query is very impressive."

Verified Product Fruits user in Computer & Network Security

3/5

"Some downsides of Userpilot are its limited customization options, learning curve for advanced features, and relatively high cost."

Verified Userpilot user in Music

5/5

"I was able to set a good first mile experience for my users with little to no effort. I like that the product gives me a lot of customisation options on how I wish to place and activate hints, tours and guides."

Verified Product Fruits user in Information Technology & Services

3/5

"The design of the flow builder is not user-friendly and feels counter-intuitive. Both myself and our designer find the process of building and navigating steps to be clunky; linking elements together is far more difficult than it should be."

Verified Userpilot user in Music

4.5/5

"What I like best is how easy it makes user onboarding and feature adoption. Its intuitive UI, in-app guides and analytics help teams improve user engagement quickly while keeping the experience smooth and personalized."

Verified Product Fruits user in Ecommerce

2.5/5

"The editor for building flows is really difficult to use. Frequently changes are lost and have to be redone. Reporting is very difficult to gain any value from. No connection with other systems."

Verified Userpilot user in Music

5/5

"The UI/UX make it easy for a new user to jump right in and start using this tool! I love the AI tool they provide and our CSM is always there to help!"

Verified Product Fruits user in Consumer Services

2.5/5

"The more items we tag for tracking, the slower our system becomes."

Verified Userpilot user in Information Technology and Services

5/5

"Very responsive, fast AI. AI bot performance and its providing links to more information after a query is very impressive."

Verified Product Fruits user in Computer & Network Security

3/5

"Some downsides of Userpilot are its limited customization options, learning curve for advanced features, and relatively high cost."

Verified Userpilot user in Music

5/5

"I was able to set a good first mile experience for my users with little to no effort. I like that the product gives me a lot of customisation options on how I wish to place and activate hints, tours and guides."

Verified Product Fruits user in Information Technology & Services

3/5

"The design of the flow builder is not user-friendly and feels counter-intuitive. Both myself and our designer find the process of building and navigating steps to be clunky; linking elements together is far more difficult than it should be."

Verified Userpilot user in Music

4.5/5

"What I like best is how easy it makes user onboarding and feature adoption. Its intuitive UI, in-app guides and analytics help teams improve user engagement quickly while keeping the experience smooth and personalized."

Verified Product Fruits user in Ecommerce

Where AI does the heavy lifting

Building onboarding shouldn't be your full-time job. Here is what Elvin (our built-in AI) takes off your plate so you can launch in minutes instead of weeks.

Tours that build themselves

Stop dragging and dropping boxes around a screen. Tell Elvin AI what you want to show and it builds guided tour in few minutes.

Announcements without writer's block

Launch new features without the "what do I say?" panic. Elvin AI creates beautiful banners and pop-ups so you can hit send and focus on building what's next.

Surveys that actually get answers

Tell Elvin AI what you need to learn (e.g. why trial users are churning), and it drafts the perfect survey. You get the insights without overthinking the setup or the phrasing.

The support agent that never sleeps

Stop making your users hunt for help every time they get stuck. Elvin copilot draws on your knowledge base to answer user questions 24/7.

Evidence from the reality of product growth

Forget the marketing deck. Here is what actually happens when you plug Product Fruits into your app.
29%
faster user onboarding
29%
faster user onboarding
“Our onboarding is now faster, intuitive, and self-served. With Product Fruits, our product team cut repetitive work by 20% and can finally focus on analytics and client-led tasks.”
Tomas Netrval
Product Manager, Keboola
Read the Case Study
Read the Case Study
70%
drop in free trial churn
70%
drop in free trial churn
“After launching the first onboarding flows, we almost immediately reduced the churn rate of our trial users by 70% (yes!) and doubled conversions into paying customers.”
Anders Ekström
Founder, FP
Read the Case Study
Read the Case Study
50%
more feedback collected
50%
more feedback collected
“With Product Fruits, our MyCampus platform now welcomes every student by name, supports remote learners 24/7 and delivers higher satisfaction with fewer repetitive questions.”
Elisa Guttman
Customer Experience Manager, IU
Read the Case Study
Read the Case Study