Trusted by 1,300+ companies
Turn Customer Onboarding Into a Retention Engine
Guide customers to success with personalized onboarding flows right inside your product.
Poor onboarding is the #1 reason
customers churn
You’ve built great app, but new clients don’t see its value fast enough. Without proper guidance, they get stuck or drop off entirely.
Users get confused or overwhelmed
They churn before seeing value
Users take too long to learn your platform
Conversion rates stay low
Most users only stick to a few features
Low product adoption
What if your customers actually
got it from day one?
No more drop-offs. Just better onboarding flows built right into your product.
1. Sign-up
2. Aha moment
3. Habit moment
4. Retention
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Why you will love
Product Fruits
Turn confused visitors into confident users. Easily build experiences that guide them to success, with Elvin AI that makes user onboarding feel personal and effective.
Smart Product Tours
Elvin Copilot
Smart Surveys & NPS
Smart Announcements
Plus Everything Else You Need
Complete product adoption toolkit with all the essentials: Feedback collection, checklists, hints & tooltips, help & news center and knowledge base.
Trusted By 1,300 Teams
Who Put Users First
How will you know it works?
Our built-in onboarding analytics show you exactly what’s working and what needs improvement.
Metrics
Onboarding tour
Onboarding tour
Daily
7d
30d
60d
90d
Custom
Eligible Users
1,748
+23.9%
from previous period
Total number of users eligible to see the tour
Views
1,657
+34.1%
from previous period
Number of unique users who viewed the tour
Finished
72.9%
+23.9%
from previous period
1,208 from 1,657
Percentage of users who completed the tour
Issues
0
Total number and percentage of technical issues in the tour
Skipped
27.1%
-16.9%
from previous period
449 from 1657
Total number and percentage of users who exited the tour early
Average Time to Finish
7m 5s
-57.3%
from previous period
Average time for a user to complete the entire tour
Eligible Users
7,520
+5.8%
from previous period
Total number of users eligible to see the tour
Views
6,970
+28.6%
from previous period
Number of unique users who viewed the tour
Finished
74.3%
+18.2%
from previous period
5,177 from 6,970
Percentage of users who completed the tour
Issues
0
Total number and percentage of technical issues in the tour
Skipped
25.7%
-11.7%
from previous period
1,793 from 6,970
Total number and percentage of users who exited the tour early
Average Time to Finish
7m 48s
-44.2%
from previous period
Average time for a user to complete the entire tour
Eligible Users
14,860
+9.2%
from previous period
Total number of users eligible to see the tour
Views
13,940
+31.4%
from previous period
Number of unique users who viewed the tour
Finished
73.6%
+20.5%
from previous period
10,259 from 13,940
Percentage of users who completed the tour
Issues
0
Total number and percentage of technical issues in the tour
Skipped
26.4%
-12.4%
from previous period
3,681 from 13,940
Total number and percentage of users who exited the tour early
Average Time to Finish
7m 21s
-51.9%
from previous period
Average time for a user to complete the entire tour
Eligible Users
22,230
+7.7%
from previous period
Total number of users eligible to see the tour
Views
20,910
+26.3%
from previous period
Number of unique users who viewed the tour
Finished
72.4%
+26.3%
from previous period
5,157 from 20,910
Percentage of users who completed the tour
Issues
0
Total number and percentage of technical issues in the tour
Skipped
27.6%
-9.8%
from previous period
5,753 from 20,910
Total number and percentage of users who exited the tour early
Average Time to Finish
6m 58s
-55.1%
from previous period
Average time for a user to complete the entire tour
Tailor every onboarding journey
to each client
1
SEGMENTED
Show different onboarding flows based on user attributes
Branch flows dynamically depending on user actions
Update segments in real time as attributes change
Rules
All of these (AND)
if
User’s username contains @google.com
AND
Welcome Tour is finished
AND
Device is Desktop
AND
+
Date is Today
2
PERSONALISED
Tailor copy to each user’s role and plan
Use user attributes to make onboarding feel personal
Localize every step automatically to the user’s language and region
3
TIMELY
Trigger onboarding flows based on user behavior
Show tooltips when users get stuck or skip important steps
Space out onboarding flows to match the user’s journey
Low-code, high-impact onboarding
Product Fruits makes it easy to create a complete onboarding system without heavy development work.
1
2
3
STEP 1
Install our JS snippet
Add our snippet via your Tag Manager or ask your developer to place it manually.
STEP 2
Build your onboarding
No coding required. Create tours, checklists, tooltips and more directly in our intuitive editor.
STEP 3
Review and launch
Preview your onboarding flows, make adjustments if needed. Push to production with a single click.
Trusted by 1,300+ companies
Without Product Fruits
25%
With Product Fruits
64%
