Find the right plan for your growth
Show Differences only
Starter Plan
In-app guidance
Tours & Guides
AI-powered tours for welcoming new users and showing them how to do things in your app
Unlimited
Hints & Beacons
Small dots drawing user's attention to a particular UI element or feature
Unlimited
Tooltips
Short in-app messages used for contextual help displayed on hover or click
Unlimited
Onboarding Checklist
In-app checklists motivating users to complete all onboarding steps by showing them what they accomplished and what's ahead
up to 3
Announcements
AI-powered modals and banners for release notes, maintenance alerts and other important updates
Newsfeed
Keep users informed about what's happening
Help center
Allows users to send comments or report bugs using screenshots and video recordings
Knowledge Base
In-app help center for all things support. Can be integrated with any 3rd party live chat tool
Public
Feedback widget
Allows users to send comments or report bugs using screenshots and video recordings
AI surveys & NPS
AI-powered in-app surveys to measure satisfaction and capture insights
Elvin AI
Included free resolutions
20 / month
Additionals resolutions
$0.69 / resolution
Active sources
Number of websites or apps Copilot uses to generate answers
4
External & internal sources
Includes public docs and private tools that Copilot can access to answer questions
URLs per source
The number of individual pages Copilot can scan from each connected source
1000
Multilingual
Copilot supports multiple languages for both questions and answers
Reporting
Track Copilot usage and spot opportunities to improve your documentation
User Targeting
Custom attributes
Push any attribute from your app to Product Fruits for advanced targeting and personalisation
Dynamic personalization
Personalize the content of your flows with user attributes
Segmentation
Target a group of users sharing the same attributes. Combine segments and events for increased precision
Appearance frequency
Control whether user should see particular flow multiple times or only once
Custom events
Trigger flows when a user clicks on a specific element in your app
Tours JS triggers
Trigger flows when a specific event is performed in your app (eg. a download)
Customization
Custom themes
Our intuitive editor lets you control colors, font sizes, backdrop, position, sizing of elements etc.
Custom CSS
Advanced styling supported via custom CSS
Multi-language (localization)
Customize your in-app communication for different languages
1
Support
Live chat, email
Standard: Slower during peak hours. Good if you can wait a few hours. Priority: Always first in line. For teams that can't afford to wait.
Standard
Video calls
Starter: 2x per month, each limited to 30 mins. Pro: 4 x per month, can request longer than 30 mins
Limited
Implementation engineer
Our no-code platform is easy-to-use but if you run into any issues a tech expert will troubleshoot it for you
Integrations
Google Analytics, Heap, Sessionstack
Push Product Fruits events to your web analytics platform
Mixpanel
2-way integration (Product Fruits events to Mixpanel, user information to Product Fruits for targeting)
Active Campaign, Customer.io
Push Product Fruits events to your marketing automation platform
HubSpot
2-way integration (Product Fruits events to HubSpot contact timeline, contact property to Product Fruits for targeting)
Segment
Stream Product Fruits events to Segment and integrate user onboarding event with the rest of your customer data, push Segment data to Product Fruits for segmentation and targeting
Slack
Receive Product Fruits notifications in your Slack
Chat widgets (Intercom, Crisp, etc.)
Integrate any 3rd party chat widget in the Life Ring Button to create a single point of contact for your users
Smartlook
Push Product Fruits events to your behavior analytics platform
Typeform
Native Typeform integration to easily embed survey forms
Rest API
Synchronize your user data with Product Fruits and track events directly from your back-end
Zapier
Automate tasks by linking Product Fruits to various apps
Custom integrations
We'll create an integration based on your request
Account
Seats
Number of teammates with access to your account
3
Workspaces (environments)
Independent spaces for managing content, like staging and production environments.
2
Insights & analytics
Measure engagement with individual flows, know where users get stuck or drop-off
Product Fruits branding removed
Unlike some other vendors, we allow you to completely hide our branding
Roles & permissions
Set permissions with Administrator, Manager, Editor and Viewer roles
SLA
Service level agreement customized to your needs
Custom contract
Terms and conditions customized to your needs
Security & Privacy
Multi Factor Authentication
Put an extra layer of security on your account
SOC 2, ISO, GDPR
SOC 2 Type 2, ISO 27001 certification, GDPR compliance
User identity verification
Protect data sent to Product Fruits
Audit & compliance
Security questionnaires, compliance audits etc.
SAML SSO
Single Sign On supporting Microsoft ActiveDirectory, Azure AD, Octa etc.
Pro Plan
In-app guidance
Tours & Guides
AI-powered tours for welcoming new users and showing them how to do things in your app
Unlimited
Hints & Beacons
Small dots drawing user's attention to a particular UI element or feature
Unlimited
Tooltips
Short in-app messages used for contextual help displayed on hover or click
Unlimited
Onboarding Checklist
In-app checklists motivating users to complete all onboarding steps by showing them what they accomplished and what's ahead
Unlimited
Announcements
AI-powered modals and banners for release notes, maintenance alerts and other important updates
Newsfeed
Keep users informed about what's happening
Help center
Allows users to send comments or report bugs using screenshots and video recordings
Knowledge Base
In-app help center for all things support. Can be integrated with any 3rd party live chat tool
Password-protected
Feedback widget
Allows users to send comments or report bugs using screenshots and video recordings
AI surveys & NPS
AI-powered in-app surveys to measure satisfaction and capture insights
Elvin AI
Included free resolutions
40 / month
Additionals resolutions
$0.69 / resolution
Active sources
Number of websites or apps Copilot uses to generate answers
10
External & internal sources
Includes public docs and private tools that Copilot can access to answer questions
URLs per source
The number of individual pages Copilot can scan from each connected source
3000
Multilingual
Copilot supports multiple languages for both questions and answers
Reporting
Track Copilot usage and spot opportunities to improve your documentation
User Targeting
Custom attributes
Push any attribute from your app to Product Fruits for advanced targeting and personalisation
Dynamic personalization
Personalize the content of your flows with user attributes
Segmentation
Target a group of users sharing the same attributes. Combine segments and events for increased precision
Appearance frequency
Control whether user should see particular flow multiple times or only once
Custom events
Trigger flows when a user clicks on a specific element in your app
Tours JS triggers
Trigger flows when a specific event is performed in your app (eg. a download)
Customization
Custom themes
Our intuitive editor lets you control colors, font sizes, backdrop, position, sizing of elements etc.
Custom CSS
Advanced styling supported via custom CSS
Multi-language (localization)
Customize your in-app communication for different languages
Unlimited
Support
Live chat, email
Standard: Slower during peak hours. Good if you can wait a few hours. Priority: Always first in line. For teams that can't afford to wait.
Priority
Video calls
Starter: 2x per month, each limited to 30 mins. Pro: 4 x per month, can request longer than 30 mins
Implementation engineer
Our no-code platform is easy-to-use but if you run into any issues a tech expert will troubleshoot it for you
Integrations
Google Analytics, Heap, Sessionstack
Push Product Fruits events to your web analytics platform
Mixpanel
2-way integration (Product Fruits events to Mixpanel, user information to Product Fruits for targeting)
Active Campaign, Customer.io
Push Product Fruits events to your marketing automation platform
HubSpot
2-way integration (Product Fruits events to HubSpot contact timeline, contact property to Product Fruits for targeting)
Segment
Stream Product Fruits events to Segment and integrate user onboarding event with the rest of your customer data, push Segment data to Product Fruits for segmentation and targeting
Slack
Receive Product Fruits notifications in your Slack
Chat widgets (Intercom, Crisp, etc.)
Integrate any 3rd party chat widget in the Life Ring Button to create a single point of contact for your users
Smartlook
Push Product Fruits events to your behavior analytics platform
Typeform
Native Typeform integration to easily embed survey forms
Rest API
Synchronize your user data with Product Fruits and track events directly from your back-end
Zapier
Automate tasks by linking Product Fruits to various apps
Custom integrations
We'll create an integration based on your request
Account
Seats
Number of teammates with access to your account
Unlimited
Workspaces (environments)
Independent spaces for managing content, like staging and production environments.
Unlimited
Insights & analytics
Measure engagement with individual flows, know where users get stuck or drop-off
Product Fruits branding removed
Unlike some other vendors, we allow you to completely hide our branding
Roles & permissions
Set permissions with Administrator, Manager, Editor and Viewer roles
SLA
Service level agreement customized to your needs
Custom contract
Terms and conditions customized to your needs
Security & Privacy
Multi Factor Authentication
Put an extra layer of security on your account
SOC 2, ISO, GDPR
SOC 2 Type 2, ISO 27001 certification, GDPR compliance
User identity verification
Protect data sent to Product Fruits
Audit & compliance
Security questionnaires, compliance audits etc.
SAML SSO
Single Sign On supporting Microsoft ActiveDirectory, Azure AD, Octa etc.
Enterprise Plan
In-app guidance
Tours & Guides
AI-powered tours for welcoming new users and showing them how to do things in your app
Unlimited
Hints & Beacons
Small dots drawing user's attention to a particular UI element or feature
Unlimited
Tooltips
Short in-app messages used for contextual help displayed on hover or click
Unlimited
Onboarding Checklist
In-app checklists motivating users to complete all onboarding steps by showing them what they accomplished and what's ahead
Unlimited
Announcements
AI-powered modals and banners for release notes, maintenance alerts and other important updates
Newsfeed
Keep users informed about what's happening
Help center
Allows users to send comments or report bugs using screenshots and video recordings
Knowledge Base
In-app help center for all things support. Can be integrated with any 3rd party live chat tool
Password-protected
Feedback widget
Allows users to send comments or report bugs using screenshots and video recordings
AI surveys & NPS
AI-powered in-app surveys to measure satisfaction and capture insights
Elvin AI
Included free resolutions
Unlimited
Additionals resolutions
Unlimited
Active sources
Number of websites or apps Copilot uses to generate answers
Unlimited
External & internal sources
Includes public docs and private tools that Copilot can access to answer questions
URLs per source
The number of individual pages Copilot can scan from each connected source
Custom
Multilingual
Copilot supports multiple languages for both questions and answers
Reporting
Track Copilot usage and spot opportunities to improve your documentation
User Targeting
Custom attributes
Push any attribute from your app to Product Fruits for advanced targeting and personalisation
Dynamic personalization
Personalize the content of your flows with user attributes
Segmentation
Target a group of users sharing the same attributes. Combine segments and events for increased precision
Appearance frequency
Control whether user should see particular flow multiple times or only once
Custom events
Trigger flows when a user clicks on a specific element in your app
Tours JS triggers
Trigger flows when a specific event is performed in your app (eg. a download)
Customization
Custom themes
Our intuitive editor lets you control colors, font sizes, backdrop, position, sizing of elements etc.
Custom CSS
Advanced styling supported via custom CSS
Multi-language (localization)
Customize your in-app communication for different languages
Custom
Support
Live chat, email
Standard: Slower during peak hours. Good if you can wait a few hours. Priority: Always first in line. For teams that can't afford to wait.
Custom
Video calls
Starter: 2x per month, each limited to 30 mins. Pro: 4 x per month, can request longer than 30 mins
Implementation engineer
Our no-code platform is easy-to-use but if you run into any issues a tech expert will troubleshoot it for you
Integrations
Google Analytics, Heap, Sessionstack
Push Product Fruits events to your web analytics platform
Mixpanel
2-way integration (Product Fruits events to Mixpanel, user information to Product Fruits for targeting)
Active Campaign, Customer.io
Push Product Fruits events to your marketing automation platform
HubSpot
2-way integration (Product Fruits events to HubSpot contact timeline, contact property to Product Fruits for targeting)
Segment
Stream Product Fruits events to Segment and integrate user onboarding event with the rest of your customer data, push Segment data to Product Fruits for segmentation and targeting
Slack
Receive Product Fruits notifications in your Slack
Chat widgets (Intercom, Crisp, etc.)
Integrate any 3rd party chat widget in the Life Ring Button to create a single point of contact for your users
Smartlook
Push Product Fruits events to your behavior analytics platform
Typeform
Native Typeform integration to easily embed survey forms
Rest API
Synchronize your user data with Product Fruits and track events directly from your back-end
Zapier
Automate tasks by linking Product Fruits to various apps
Custom integrations
We'll create an integration based on your request
Account
Seats
Number of teammates with access to your account
Custom
Workspaces (environments)
Independent spaces for managing content, like staging and production environments.
Custom
Insights & analytics
Measure engagement with individual flows, know where users get stuck or drop-off
Product Fruits branding removed
Unlike some other vendors, we allow you to completely hide our branding
Roles & permissions
Set permissions with Administrator, Manager, Editor and Viewer roles
SLA
Service level agreement customized to your needs
Custom contract
Terms and conditions customized to your needs
Security & Privacy
Multi Factor Authentication
Put an extra layer of security on your account
SOC 2, ISO, GDPR
SOC 2 Type 2, ISO 27001 certification, GDPR compliance
User identity verification
Protect data sent to Product Fruits
Audit & compliance
Security questionnaires, compliance audits etc.
SAML SSO
Single Sign On supporting Microsoft ActiveDirectory, Azure AD, Octa etc.
Show Differences only
Free Plan
Starter Plan
Pro Plan
Business Plan
Custom Plan
Static onboarding & engagement
Tours & Guides
AI-powered tours for welcoming new users and showing them how to do things in your app
2
15
100
Unlimited
Flexible limits
Hints & Tooltips
Small dots drawing user's attention to a particular UI element or feature
5
50
500
Unlimited
Flexible limits
Onboarding checklists
In-app checklists motivating users to complete all onboarding steps by showing them what they accomplished and what's ahead
1
2
20
Unlimited
Flexible limits
Banners & pop-ups
In-app checklists motivating users to complete all onboarding steps by showing them what they accomplished and what's ahead
1
Unlimited
Unlimited
Unlimited
Flexible limits
Newsfeed
In-app checklists motivating users to complete all onboarding steps by showing them what they accomplished and what's ahead
2
Unlimited
Unlimited
Unlimited
Flexible limits
Public knowledge base
Allows users to send comments or report bugs using screenshots and video recordings
Private knowledge base
Allows users to send comments or report bugs using screenshots and video recordings
Feedback widget
Allows users to send comments or report bugs using screenshots and video recordings
Surveys & NPS
AI-powered in-app surveys to measure satisfaction and capture insights
1
Unlimited
Unlimited
Flexible limits
Help center
Keep users informed about what's happening
Localization
In-app help center for all things support. Can be integrated with any 3rd party live chat tool
1 language
1 language
10 languages
40 languages
Flexible limits
Custom CSS
Advanced styling supported via custom CSS
Elvin AI user agent
Conversational onboarding
Trigger flows when a user clicks on a specific element in your app
On-demand guides
Trigger flows when a user clicks on a specific element in your app
Free text conversations
50 / month
1 000 / month
3 000 / month
Flexible limits
Additional text conversations (100)
$59
$49
$39
Custom pricing
Contextual onboarding
Trigger flows when a user clicks on a specific element in your app
Voice onboarding
Trigger flows when a user clicks on a specific element in your app
Free voice conversations
100 / month
Flexible limits
Additional voice conversations (100 mins)
$99
Custom pricing
Active sources
Number of websites or apps Copilot uses to generate answers
3
10
100
Flexible limits
URLs per source
The number of individual pages Copilot can scan from each connected source
1 000
3 000
8 000
Flexible limits
Source segmentation
Copilot supports multiple languages for both questions and answers
Elvin AI admin agent
Creator agent
Trigger flows when a user clicks on a specific element in your app
Auto translations
Trigger flows when a user clicks on a specific element in your app
1 00 / month
2 000 / month
Flexible limits
Outcomes
2 / month
20 / month
200 / month
Flexible limits
Conversation labels
Trigger flows when a user clicks on a specific element in your app
5 / month
40 / month
Flexible limits
User Targeting
Custom attributes
Push any attribute from your app to Product Fruits for advanced targeting and personalisation
Dynamic personalization
Personalize the content of your flows with user attributes
Segments
2
5
20
Unlimited
Flexible limits
Custom events
Trigger flows when a user clicks on a specific element in your app
20
200
Flexible limits
Tours JS triggers
Trigger flows when a specific event is performed in your app (eg. a download)
Integrations
Webhooks
Push Product Fruits events to your web analytics platform
Google Analytics, Heap, Sessionstack
Push Product Fruits events to your web analytics platform
Slack
Receive Product Fruits notifications in your Slack
Active Campaign, Customer.io
Push Product Fruits events to your marketing automation platform
Chat widgets (Intercom, Crisp, etc.)
Integrate any 3rd party chat widget in the Life Ring Button to create a single point of contact for your users
Mixpanel
2-way integration (Product Fruits events to Mixpanel, user information to Product Fruits for targeting)
HubSpot
2-way integration (Product Fruits events to HubSpot contact timeline, contact property to Product Fruits for targeting)
Segment
Stream Product Fruits events to Segment and integrate user onboarding event with the rest of your customer data, push Segment data to Product Fruits for segmentation and targeting
Zapier
Automate tasks by linking Product Fruits to various apps
Rest API
Synchronize your user data with Product Fruits and track events directly from your back-end
Typeform
Native Typeform integration to easily embed survey forms
Salesforce
Send and receive data from Salesforce.
Support
Email
Native Typeform integration to easily embed survey forms
Live chat
Standard: Slower during peak hours. Good if you can wait a few hours. Priority: Always first in line. For teams that can't afford to wait.
Low priority
Low priority
Standard priority
High priority
Custom agreement
Video calls
Starter: 2x per month, each limited to 30 mins. Pro: 4 x per month, can request longer than 30 mins
Limited
Solution engineer
Our no-code platform is easy-to-use but if you run into any issues a tech expert will troubleshoot it for you
Onboarding & training
Our no-code platform is easy-to-use but if you run into any issues a tech expert will troubleshoot it for you
Custom agreement
Account
Seats
Number of teammates with access to your account
2
3
10
40
Flexible limits
Workspaces
Independent spaces for managing content, like staging and production environments.
1
2
10
100
Flexible limits
Onboarding analytics
Measure engagement with individual flows, know where users get stuck or drop-off
Roles & permissions
Set permissions with Administrator, Manager, Editor and Viewer roles
SLA
Service level agreement customized to your needs
Custom contract
Terms and conditions customized to your needs
Security & Privacy
Multi Factor Authentication
Put an extra layer of security on your account
SOC 2, ISO, GDPR
SOC 2 Type 2, ISO 27001 certification, GDPR compliance
User identity verification
Protect data sent to Product Fruits
Audit & compliance
Security questionnaires, compliance audits etc.
SAML SSO
Single Sign On supporting Microsoft ActiveDirectory, Azure AD, Octa etc.
Why teams chose Product Fruits
Frequently asked questions
Do I really get unlimited users?
Does Product Fruits offer a free trial?
Do I need a developer to get started?
What are the limitations using the Chrome extension?
How does billing by monthly active users work?
What if I exceed my plan’s user quota?
What payment options do you support?
What’s your cancellation policy?
Is Product Fruits GDPR compliant?
Do I get charged for views of product adoption flows?
Do your flows work on mobile?
Do you support SPAs (Single Page Apps)?
What frameworks do you support?
What about multi-language content?